4 ways to reach our customer service

Call us

Mon-Fri: 7:30am-10:00pm EST Sat-Sun: 8:30am-5:00pm EST (please note that office hours vary by location)

1-844-836-5003

Chat online

Our online chat is open weekdays from 9:00am-5:00pm

By e-mail

Our customer service will get back to you within 24 hours

contact-us@hearinglife.com

Request a call back

We will call you back within 48 hours

Request call back

Contact us

Customer service is available Monday-Friday: 7:30am to 10:00am EST and Saturday-Sunday: 8:30am to 5:00am EST. Please note that office hours may vary by location. You are always welcome to contact us if you have questions or need assistance. You can also view our FAQ section below for answers to some of the most popular questions from our customers. You can call or email us at:

844-836-5003 contact-us@hearinglife.com

Corporate office address

580 Howard Avenue, 5th floor
Somerset, NJ 08873

A person wearing a headset smiles while speaking into the microphone, seated in front of a computer monitor in a clean, well-lit office with a potted plant on a desk.

Request a call back from us

You are welcome to leave your name and phone number, so we can give you a call

Are you a HearingLife customer?

What can we do for you?

There are numerous options, and what plans offer varies by state. We know your first question is often, "Do you accept my insurance?" Insurance is important, so we check individual coverage for everyone who comes to HearingLife for their hearing healthcare needs. Although we accept most insurance, what is covered depends on an individual's plan.

We are pleased to accept a wide variety of plans, including:
- United Healthcare
- Blue Cross Blue Shield (most state plans and FEP)
- Anthem
- Aetna
- Humana
- TruHearing Choice
- Many more – inquire with our insurance team or your local patient care coordinator
As insurance rules vary by state and different companies can vary by state, office and even practitioner, we will work with you to ascertain what coverage you have.
To make a claim or for more information, contact our Customer Service team at 1-844-836-5003
Email: contact-us@hearinglife.com or fill in your details here, and a member of the team will get back to you.

4 ways to reach our customer service

Contact us

Corporate office address

Request a call back from us

What can we do for you?

Do you need assistance with your hearing aids?

Book an appointment (existing customers)

Book an appointment (new HearingLife customers)

Change an appointment

Order batteries

Insurance for your hearing aid

Order information

The connection between hearing and mental health

What to look for when buying hearing aids

What is an audiogram?