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Syracuse, NY - HearingLife
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1001 James St., Syracuse, NY 13203
Image show Hillary Masucci
Hillary Masucci

Hearing Instrument Specialist

Hillary Masucci is a New York State-licensed Hearing Instrument Specialist. She specializes in evaluating hearing, the fitting of hearing aids and informing customers of the latest advancements in hearing technology. She is very passionate about providing exceptional care and promoting better hearing health.

Image show Kaleigh Andino
Kaleigh Andino

Au.D., Doctor of Audiology

Dr. Kaleigh Andino is an Audiologist and Hearing Aid Dispenser licensed by New York State. Dr. Andino earned her Bachelor of Arts in Communication Disorders and Sciences from the State University of New York at Buffalo in 2010 and her Clinical Doctorate in Audiology from Syracuse University in 2014. She is a member of the American Speech-Language-Hearing Association (ASHA), and holds her Certificate of Clinical Competence (CCC-A). Her clinical interests include diagnostics and treatment of hearing loss through use of amplification. Dr. Andino developed a passion for audiology as a result of hearing loss she had experienced first-hand. She truly enjoys the relationships she has created through working in such a rewarding profession.

Image show Katrina Smith
Katrina Smith Gretsky

Au.D., Doctor of Audiology

Dr. Katrina Smith grew up in Minoa, New York. She obtained her Bachelor of Science degree in Communication Sciences and Disorders from Elmira College and continued on to receive her Au.D. from Salus University in 2018. Dr. Smith joined the HearingLife team in the Syracuse area in 2018. Dr. Smith’s experience has brought her knowledge in the diagnostic processes used to assess and treat hearing problems. She enjoys helping to reconnect individuals with their world and believes there is no better feeling than knowing you positively affected a person’s life. She holds a Certificate of Clinical Competence in Audiology from the American Speech-Language-Hearing Association and is a member of the American Academy of Audiology. Dr. Smith is licensed in the state of New York as an Audiologist and Hearing Aid Dispenser.

Meet the Team
Image show Hillary Masucci
Hillary Masucci
Hearing Instrument Specialist
Image show Kaleigh Andino
Kaleigh Andino
Au.D., Doctor of Audiology
Image show Katrina Smith
Katrina Smith Gretsky
Au.D., Doctor of Audiology
Reviews
4.9/5
618 reviews
Maryse Wilkins
2 weeks ago

It was such a pleasure to meet with such a wonderful caring Dr. who was honest and not pushing in any direction just truly cares about her profession. When it’s time to decide at least you have choices and a better picture of how to decide and feel comfortable. I was grateful to have had her see me.

Pemala Pradhan
2 weeks ago

Dr Andino saw me at a very short notice as I was having significant difficulty with my hearing aid.
As usual she was attentive, & handled my problem effectively! Hearing life at James Street is well run, & patient oriented. As a physician myself, I would rate my clinical care is always top notch with Dr Andino.

GeneO
a month ago

I’ve been a patient of Dr Kaleigh Andino at Hearing Life for approximately 5 years. I’ve purchased a premium grade hearing aids.

And during all this time, She and her staff have been outstanding.

I’m very happy that my primary physician recommended her to me.

I would likewise highly recommend her to my family and friends. She is very knowledgeable and professional .

Purnima Vyavaharkar
a month ago

I was seen in a timely fashion. Dr. Katrina Smith was amazing. Explained the tests that she conducted and answered my questions. These are very important issues for any patient and for that reason I say she is amazing. I love my hearing aids. The front staff was very professional and the office was very neat and tidy.

David Foor
a month ago

from the time I arrived at the office, I was greeted by star Owens, the office manager given some paperwork to complete and then met with Dr. Kaeli and Dino, where she put me through a series of Tess to determine the proper hearing aid for my needs. she then directed me to her associate, Hillary, where I was fitted and trained on how to use my new hearing aids from start to finish a very professional service. I highly recommend them to anyone having hearing issues.

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We offer hearing tests and hearing aids at our Syracuse, NY Hearing Aid Center

If you believe that you or a loved one has hearing loss, we invite you to schedule a free hearing test* at our office in Syracuse. We are located at 1001 James St. If you are running late for an appointment or need help finding us, please call 315-254-2273.

Have you considered getting a hearing test?

Did a friend or family member ever ask you that? If so, schedule an appointment to talk about your needs with our highly trained, friendly professionals. We provide custom solutions, including high-tech hearing aids, for individuals who want to improve their hearing health, and overall quality of life.

Providing hearing care and hearing aids for Onondaga County, New York and beyond

HearingLife has locations across the US, including right here in Onondag County, New York. Should you need information on hearing wellness, hearing loss or want to understand more about how hearing aids work, schedule an appointment with your local team now.

HearingLife is your destination for Oticon™ and other premium hearing aid technology in Syracuse, NY

We know that you have options for your hearing care. That's why the team at HearingLife makes sure that you are fitted with the best hearing aids for your lifestyle and budget. We do this by understanding you, your hobbies and priorities, before we suggest a device.

The nuances of sound play an important role in your enjoyment of life. Whether your hearing loss is profound or you have mild loss at high frequencies, we will suggest the appropriate solution for your needs. Come for a demonstration of the latest devices in Syracuse and try them risk-free for 30 days. We carry many options - including in-the-canal and behind-the-ear, as well as all major manufactures - so you can make an informed choice.

Find your best hearing aids at our hearing center in Syracuse

You can depend on the professionals at HearingLife to take all the necessary steps to help you make the right decision. We have the latest diagnostic equipment, and our professionals undergo training on the latest audiological standards of care. We are more than happy to answer any questions related to a product, or about what happens during a hearing assessment. We also encourage you to bring a friend or family member with you during your visit if it makes you more comfortable.

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20% OFF† hearing aid purchases PLUS Trade in your old hearing aids, receive $500†† toward a pair of new hearing aids. This is in addition to any other current promotions. Offer valid thru 4/30/25.

* PLUS * Learn about our Special Financing Offer!

Offer valid 4/1/25 thru 4/30/25

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Man being fitted with Oticon Own SI™ hearing aid
Oticon Own SI™

Love your years with our most discreet hearing aids to date.

  • Breakthrough AI technology trained on millions of complex sounds to provide a more natural representation of sound and speech.
  • Stabilization features designed to detect and manage disruptive noises so you can enjoy the moment without interruption.
  • Discreet design that is truly invisible in 9 out of 10 ears.6
Book a Risk-free trial Oticon Own SI™
Oticon Intent
Oticon Intent™

Oticon's next-generation hearing solution
Live fully and intentionally with a revolutionary hearing solution made to fit seamlessly into your life.

  • Experience improved speech quality and listening comfort.
  • Designed to be discreet, you can go about your daily life with confidence. 
  • Stay connected all day with fast charging and fast pairing to your other devices.‡
Book a Risk-free trial** Oticon Intent™
Oticon Real
Oticon Real™

Oticon's all-new hearing solution

At HearingLife, we want you to stay connected to all you love in life. With Oticon Real you may experience:

  • Exceptional speech clarity
  • Significant reduction in listening effort
  • Revolutionary innovation for managing wind and disruptive sounds
Book a Risk-free trial Oticon Real™
Oticon Own
Oticon Own™

Oticon's new fully customizable in-the-ear hearing aid

We are all made differently – different sizes, interests and lifestyles. And so are our ears. Oticon Own™ is tailored to each user for the most comfortable fit.

  • Personalized to fit your needs and lifestyle

  • Superior listening experience

  • Easy connectivity to your devices

Book a Risk-free trial Oticon Own™
Oticon More
Oticon More™

Oticon's most intelligent hearing solution

The groundbreaking technology in Oticon More™ hearing aids enable you to decipher intricate details, understand better, and remember more with less effort.

  • Experience more clarity 

  • Rechargeable and disposable battery styles available

  • Wide variety of connectivity options

Book a Risk-free trial Oticon More™
Oticon Zircon
Oticon Zircon

Life-changing technology designed for celebration

It’s time to start socializing and celebrating a life filled with sound. Oticon Zircon delivers 360° speech and clear sound from all directions, even when in noisy environments, so you can focus on the sounds you love.

  • Powered by the Polaris™ platform – our most intelligent computer chip ever, offers more speed, precision and capacity
  • Includes an extensive range of connectivity options that allows you to connect to a wide range of devices
  • Available in your choice of rechargeable and non-rechargeable styles
Book a Risk-free trial Oticon hearing aids
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