Maintenance and How-to Videos for Hearing Aid Wearers
Helpful how-to videos show you how to maintain your hearing aids.
Taking good care of your hearing aids has big benefits!
Ensuring that they are clean, and that you know how to store, charge and maintain them, means they will always be ready to help you hear your best.
We have provided a selection of how-to videos for Oticon hearing aids that demonstrate how to change batteries or domes, clean and maintain hearing aids, or connect your hearing aids to the TV or your phone.
You are always welcome to contact our OnDemand team if you have questions about hearing aid maintenance or need assistance with any of the tasks outlined below.
⏵ How to turn rechargeable hearing aids on and off
⏵ How to replace batteries in behind-the-ear hearing aids with traditional batteries
⏵ How to clean, change wax traps and domes
⏵ How to add an ear grip
⏵ How to remove an ear grip
⏵ How to replace batteries in in-the-canal hearing aids with traditional batteries
⏵ How to clean in-the-canal hearing aids
⏵ How to open childproof hearing aid battery packaging
⏵ How to pair your Oticon hearing aids with your iPhone
⏵ How to pair your Oticon hearing aids with Android phones
⏵ How to connect your Oticon hearing aids to the Oticon Remote Control
⏵ How to connect to the Oticon TV Adapter
⏵ How to use the ConnectClip as a remote microphone
⏵ How to replace batteries in behind-the-ear hearing aids with traditional batteries
⏵ How to clean, change wax traps and domes
⏵ How to add an ear grip
⏵ How to remove an ear grip
⏵ How to replace batteries in in-the-canal hearing aids with traditional batteries
⏵ How to clean in-the-canal hearing aids
⏵ How to open childproof hearing aid battery packaging
⏵ How to pair your Oticon hearing aids with your iPhone
⏵ How to pair your Oticon hearing aids with Android phones
⏵ How to connect your Oticon hearing aids to the Oticon Remote Control
⏵ How to connect to the Oticon TV Adapter
⏵ How to use the ConnectClip as a remote microphone
Weekdays
5PM – 10PM EDT
Weekends
9:30AM – 3PM EDT
How to turn rechargeable hearing aids on and off
This video explains how to power your rechargeable hearing aids on and off. This information is accurate for rechargeable Oticon OPN, OPN S, More™, Real™ and Intent™ hearing aids.
Maintenance Videos
Cleaning and maintaining your hearing aids
Keeping your hearing aids clean and free of dust and debris helps to keep them working well. Depending on whether you have behind-the-ear or in-the-canal style hearing aids, the cleaning instructions are a bit different – scroll down to find instructions for both types of hearing aids. You will also find videos showing how to change the wax traps and domes, if applicable.
Behind-the-ear hearing aids | In-the-canal hearing aids | Traditional Battery hearing aids
Behind-the-Ear Hearing Aids
How to replace batteries in behind-the-ear hearing aids with traditional batteries
For traditional behind-the-ear battery powered hearing aids, this video shows how to change the batteries.
How to clean, change wax traps and domes
Learn how to clean your hearing aids, including swapping out domes and wax traps. This video features Oticon Real hearing aids, but the process will work for most Oticon behind-the-ear style hearing devices.
How to add an ear grip
Learn how to attach an ear grip to your behind-the-ear hearing aids.
How to remove an ear grip
Learn how to remove an ear grip from your behind-the-ear hearing aids.
In-the-Canal Hearing Aids
How to replace batteries in in-the-canal hearing aids with traditional batteries
This video shows how to change the batteries in an in-the-canal hearing aid. This technique is accurate for most in-the-canal custom hearing aids.
How to clean in-the-canal hearing aids
Learn how to maintain your in-the-canal hearing aids.
Traditional Battery Hearing Aids
How to open childproof hearing aid battery packaging
If your hearing aids use traditional button or coin batteries, be sure to keep the sticker covering on them until they are ready to use. Exposure to air activates the battery and starts depleting the power immediately.
A new law went into effect in 2024 that requires childproof packaging on all button batteries. If you need pointers for opening this new packaging, check out this video.
A new law went into effect in 2024 that requires childproof packaging on all button batteries. If you need pointers for opening this new packaging, check out this video.
How-To Videos
Using Oticon hearing aids with your smartphone
Smartphones have revolutionized hearing aid technology! Bluetooth™ connection means you can now take phone calls, stream audiobooks or music and even watch movies on your phone, all with sound straight into your hearing aids. Below are videos to help you connect your hearing aids to your phone.
If you’re having trouble after trying these steps, call our OnDemand team!
Click here for more information about how to use the Oticon Companion App.
How to pair your Oticon hearing aids with your iPhone
Learn how to connect your hearing aids with your iPhone.
How to pair your Oticon hearing aids with Android phones
This video shows the process of how to pair your Oticon hearing aids with an Android phone using the Companion App.
Hearing Aid Accessory
How-To Videos
Did you know that Oticon offers a variety of accessories for your hearing aids to help you get the most out of your devices? From a remote control to change programs (for those who don’t have a smartphone) or a TV Adapter so you can get the sound from your television straight into your hearing aids, check out our full suite of accessories here and learn how to connect to these devices below.
How to connect your Oticon hearing aids to the Oticon Remote Control
This video shows how to connect your hearing aids to the Oticon Remote Control 3.0.
How to connect to the Oticon TV Adapter
This video shows how to use the Oticon TV Adapter to listen to the television directly in your hearing aids without turning the volume up for everyone.
How to use the ConnectClip as a remote microphone
Did you know you can use your ConnectClip as a remote microphone? This video shows you how!
More information available here: https://www.oticon.com/support/wireless-listening/oticon-companion-app
Download now:
Did you know we have hearing care professionals available after hours to help?
If you’re having trouble with the Oticon Companion app, give us a call!
